Post-traumatic stress disorder (PTSD) claims can be particularly tricky due to the shifting nature of the diagnosis. Greater awareness around mental health is helpful, but there are several factors that greatly impact a patient’s outcome. The challen…
An interview with Beth Burry, SVP, managed care operations In celebration of May being Nurses Month, we (virtually) sat down with Beth Burry to learn more about the important roles nurses play at Sedgwick. Tell us about your position. As senior …
Nearly all businesses have interest in consumer experience. Whether you fly an airline, shop at a retailer, visit a website, or frequent an eatery, businesses care about your perception of their services and the products you consume. Negative experie…
Business leaders in the healthcare industry invest significant time and resources to create positive corporate cultures, engage employees, and earn their trust and commitment to success. Yet in the workers’ compensation segment of our industry, all t…
Today I have the fortunate opportunity to present at RIMS 2016 with Scott Daniels, Director of Disability, Comcast on the topic of Achieving balance: Managing mental health and stress-related issues in the workplace. Mental illness is a leading cause…
Spring is a time of promise, inspiration and excitement and part of that annual anticipation is attending two of my favorite events – Sedgwick’s annual Most Valued Performer (MVP) awards and the Risk and Insurance Management Society (RIMS) conference…
Finding the employee the appropriate care from providers who understand workers’ compensation cases is vital. To help ensure the best results, claims and managed care professionals must work with these doctors and clinical experts to ensure that ever…
This is a real issue in the workers’ compensation and group health industries where 30% or more of the data in provider networks is incorrect.1 This includes information such as phone numbers, addresses and whether or not the providers are taking new…
Proposed changes to ERISA disability claim procedures regulation: Preview and prepare BY STEPHANIE SIMPSONSVP, Disability and Absence Management Practice, Sedgwick On November 18, 2015, the Employee Benefits Security Administration (EBSA) of the U.S.…
What does being the largest really mean? Business Insurance magazine recently released their annual TPA rankings and Sedgwick was again named the largest in the industry. We have been ranked the largest for over a decade based on revenue. Are we …
Workers’ compensation is complex, process-intensive and sometimes confusing -- as we in the industry know. When an injured employee who is unfamiliar with it attempts to navigate the system, the complexities can be daunting, sometimes leading to fr…
Last Wednesday, over 170 women and – yes, men as well – gathered in Boston for The Alliance of Women in Workers’ Compensation workshop, and spent the day discussing “Creating an Advocacy-Based Claim Model.” While there will be a position paper coming…
As we move into the new year, I am excited about all the great things I believe will happen in our industry. Taking care of people is at the heart of everything we do at Sedgwick – from ensuring injured and ill workers have access to the right heal…